Return to Job Search Shortlist Job Shortlisted Job

Custody Client Services Officer

Mitsubishi UFJ Investor Services Banking Luxembourg S.A.
Location:
Luxembourg
Payment:
not communicated
Last updated:
30 April 2024
Contract Type:
Contract
Hours:
Full Time
Report this job

Job Description

Mitsubishi UFJ Investor Services and Banking (Luxembourg) S.A. (MIBL) is a Bank incorporated in Luxembourg and is fully owned by Mitsubishi UFJ Trust and Banking Corporation, member of the Mitsubishi UFJ Financial Group, one of the largest financial groups worldwide.

MIBL provides a wide range of financial services to institutional investors including depositary, custody, fund administration and other banking-related services.

MIBL now has an opening in its Custody & Banking Services Department for a:

 

Custody Client Services Officer (CDD – one year)

(Ref: CCSO – 03/2024)

 

Primary functions:

Under the supervision of your hierarchical line, you are in charge of all matters that are in the function competences.

  • Maintain and enhance relations with existing customers by resolving incoming queries and service issues;
  • Maintain log of activity and queries in order to extract Key Performance Indicators and present to Management;
  • Provide solutions for the customers’ needs;
  • Contributing to team effort by accomplishing related results as needed;
  • Work collaboratively with other departments in MIBL and affiliated entities in order to satisfy MIBL’s customer’s.
  • Assisting and supporting the Custody and Banking Services staff in their daily tasks, if required;
  • Assisting his direct Supervisor on any urgent matter;
  • Escalate any urgent matter to his direct Supervisor.

 

Specific knowledge & skills:

  • Good understanding of the custody and fund industry;
  • Ability to work with colleagues of the bank and external parties, and escalate to reporting line when necessary;
  • The ability to work accurately, with attention to details;

 

Human relations

  • Team player & excellent communication skills;
  • Result - oriented and ability to work under pressure;
  • Good organization skills;
  • Ability to prioritize;
  • Dynamic and results-oriented.

 

If you are interested in pursuing this opportunity further, please send your application letter with a detailed curriculum vitae to:

Mitsubishi UFJ Investor Services & Banking (Luxembourg) S.A.
Attention: Human Resources Department
287-289, Route d’Arlon
L – 1150 Luxembourg

or via jobs.lu

 

“Please be aware that in accordance with the law of July 23, 2016, the selected candidate will be requested to provide a criminal record (section 3)"


Related Sectors:
Banking , Call Center / Customer Service , Investments funds
Related Locations:
Luxembourg

Report This Job

jobs.lu is committed to delivering you real and accurate job advertisements. If you have concerns about this job advert, then please let us know by filling out this form and we will investigate.

Cancel

Thank you for reporting this job.

A member of our quality control team will investigate this shortly.

Apply For This Job

You are just a few steps away

Please enter your email

Attach a CV to your application

You are applying with CV:
No CV attached

OR

    • Browse device

Are you legally authorized to work in the European Union?

 By clicking Send Application I agree to the jobs.lu terms & conditions, and agree to allow jobs.lu to share the information in this application with Mitsubishi UFJ Investor Services Banking Luxembourg S.A.