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Software Renewal Officer

Le Grand & Associates Luxembourg
Location:
Luxembourg
Payment:
non précisé
Last updated:
25 April 2024
Contract Type:
Permanent
Hours:
Full Time
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Job Description

Our client, a big international company, is now hiring a Software Renewal Officer to internalize this function in their office in Luxembourg !

 

You missions :

  • Improve Renewal Processes Across Sales Channels.
  • Lead Renewal Lifecycle for Customers and Resellers.
  • Ensure Timely Offer Delivery.
  • Collaborate for Upsell Opportunities.
  • Proactively Follow Up for Acceptance.
  • Negotiate and Resolve Renewal Issues.
  • Maintain Up-to-Date CRM Records.
  • Manage Digital Contracts Efficiently.
  • Exceed Renewal Revenue Targets.
  • Foster Positive Relationships.

 

Your profile :

  • Previous experience in software renewal management or customer service is essential.
  • Proficiency in CRM software, particularly Salesforce, is required.
  • Fluency in English (Written and Oral); French proficiency is advantageous, additional languages are a plus.
  • Strong customer service and sales orientation.
  • Proficient in Microsoft Office Suite (Excel, SharePoint).
  • Ability to prioritize workload and work independently with strong organizational skills.
  • Excellent communication skills and a personable demeanor.

 

The offer :

  • Attractive salary package related to your profile
  • Meal vouchers
  • Bonuses based on your performance
  • The possibility to work part time or full time for a perfect work-life balance
  • A human-scale team

 

 

Do not hesitate anymore and send us your CV! 


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