Return to Job Search Shortlist Job Shortlisted Job

Senior Programme Manager, EU Operations Concessions

Amazon Europe
Location:
Luxembourg
Payment:
not communicated
Last updated:
18 May 2024
Contract Type:
Permanent
Hours:
Full Time
Report this job

Job Description

DESCRIPTION

Our Programme Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Programme Manager, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a wide range of stakeholders across the business, you’ll continuously be scoping out new solutions. You’ll conduct your own research and analysis, always with an eye on the long-term vision of the business. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.


The role can be based in: LUX (Luxembourg), LHR (London), LIN (Milan), MUC (Munich) or MAD (Madrid), CDG (Paris).

 

Key job responsibilities

  • Set up, own and drive the strategy for end-to-end Concession in EU
  • Create innovative solutions using data and research to address wider challenges in your organisation
  • Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organisations
  • Work alongside senior leadership to establish and prioritise improvement programmes, seeing them through from start to finish
  • Enhance operational performance on every programme in partnership with your stakeholders

 

A day in the life

As Senior Programme Manager, you’ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes. You’ll use strategic thinking to define and implement an efficient project plan.
Senior Programme Managers have significant responsibilities, and you’ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.

 

About the team

EU Operations Concessions is overseeing end-to-end Operations Controllable Concessions, Undeliverables and Unreturned for EU Amazon Fulfillment network. The team runs EU-wide initiatives, which aim for Customer Experience improvement by recognizing, analyzing and fixing operational defects in First Mile (Fulfillment Centers), Middle Mile (Amazon Transporation Services), and Last Mile (Carriers and Amazon Logistics).

We are open to hiring candidates to work out of one of the following locations:

Luxembourg, LUX

 

BASIC QUALIFICATIONS

  • A degree
  • Relevant experience communicating with and influencing a range of different stakeholders including senior management
  • Relevant experience in managing large-scale programmes or projects
  • Advanced proficiency in verbal and written English

 

PREFERRED QUALIFICATIONS

  • Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
  • Advanced or master's degree
  • Lean, Six Sigma, Kaizen, Prince2 certifications, or any other project management certification
  • Relevant experience working in a supply chain, logistics, or operations environment
  • Experience in conceptualising and implementing operational or supply-chain management improvements

 

 

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.


Report This Job

jobs.lu is committed to delivering you real and accurate job advertisements. If you have concerns about this job advert, then please let us know by filling out this form and we will investigate.

Cancel

Thank you for reporting this job.

A member of our quality control team will investigate this shortly.

Apply For This Job

You are just a few steps away

Please enter your email

Are you legally authorized to work in the European Union?

 By clicking Continue to application form I agree to the jobs.lu terms & conditions, and agree to allow jobs.lu to share the information in this application with Amazon Europe

Continue to application form