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Business Analyst

Amazon Europe
Location:
Luxembourg
Payment:
not communicated
Last updated:
01 May 2024
Contract Type:
Permanent
Hours:
Full Time
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Job Description

DESCRIPTION

Will you be able to determine if Amazon's Middle Mile automated driver supply planning is predicting the 'right' number of driver shifts to deliver millions of packages every day to its customers? As a Business Analyst, you will operate at the crossroads of multiple complex Amazon systems, getting global visibility of how Amazon moves inventory across our network and serves our customers. You will work with the core optimization models that drive the Middle Mile planning business for Amazon. You will enable the creation of products that drive ever-greater automation, scalability and optimization of every aspect of transportation, removing cost and delivering speed of execution for our customers. The impact of your work will be global, material, and remarkable. The successful candidate will be voraciously curious about Amazon’s transportation operations and how data consumed and produced by our systems can be used to improve outcomes and lower costs. Your responsibility is to expose and measure the current performance of our systems, find and quantify opportunities for improvement, and dive deep into existing algorithms to explain unexpected performance. We are looking for a sophisticated user of data querying tools and an expert at synthesizing / communicating insights & recommendations to audiences of varying levels of technical sophistication.

The Middle Mile Transportation Technology organization builds complex software solutions that work across our vendors, warehouses, and carriers to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers, owner-operators, and drivers worldwide, manage business rules for millions of unique products, and improve ordering and delivery experience for millions of online shoppers. That said, this remains a fast growing business and our technical journey has only started. Our mission is to build the most efficient and optimal transportation solution on the planet, using our technology and engineering muscle as our biggest advantage. We aim to leverage cutting edge technologies in big data, machine learning, and optimization techniques, and operate high volume, low latency, and high availability services.

As a member of this collaborative team, you will have an opportunity to make an impact in Amazon Logistics and work with a group of talented program managers, product managers, research scientists, software developers, and business stakeholders to design the Amazon network of the future.

 

Key job responsibilities

  • Perform complex data research to identify opportunities to reduce fulfillment costs as well as improve efficiencies and customer experience in supporting business decision making
  • Design, develop, and establish KPIs to provide strategic insights to drive growth and performance
  • Systematically identify data source / forecast error and follow through on the resolutions to ensure that future plans are updated with improved business processes
  • Develop standardized metrics to evaluate and benchmark pertaining to short and long term network planning and forecasting
  • Pull and report data from numerous databases (using Excel, SQL, and/or other data management systems) and proven capability to dive deep and utilize known research and problem solving techniques
  • Communicate complex insights to stakeholders, both verbally and in writing

 

We are open to hiring candidates to work out of one of the following locations:

Luxembourg, LUX

 

BASIC QUALIFICATIONS

  • Bachelor's degree or equivalent
  • Experience in Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau
  • Experience in business or financial analysis
  • Experience defining requirements and using data and metrics to draw business insights
  • Experience with Excel
  • Experience with SQL

 

PREFERRED QUALIFICATIONS

  • Experience with other languages like Tableau, python or R
  • Experience making business recommendations and influencing stakeholders

 

 

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.


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